Terms of Service

Last updated: October 1, 2026

These Terms of Service (“Terms”) govern your use of helloprovision.com, our client portal (clients.helloprovision.com), our online tools, and any software, forms, emails, or payment pages we provide (together, the “Services”). The Services are operated by Arovia Group LLC, doing business as HelloProVision (“HelloProVision,” “we,” “us,” or “our”), 9813 Quinta Artesa Way, Unit 105, Fort Myers, FL 33908, USA. By using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Client agreements come first

If you are a client, the written agreement, proposal, or statement of work you signed with us (your “Client Agreement”) governs the services we perform for you, including scope, fees, payment schedule, term, ownership of deliverables, and termination. If these Terms and your Client Agreement conflict, your Client Agreement controls.

2. Using our website

You may browse helloprovision.com and use its public features for lawful purposes. You agree not to:

• copy, scrape, or resell our content, pricing, or tools without our written permission;
• attempt to gain unauthorized access to our systems, accounts, or data, or interfere with their operation;
• upload or send malware, spam, or unlawful, misleading, or infringing material;
• use the Services to build a competing product or to benchmark them for a competitor.

3. Client portal and software license

We give our clients access to a client portal and related software (for example, project updates, files, approvals, messages, invoices, contracts, and reports). Subject to these Terms and your Client Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to use the portal for your business while you are our client. You may not sublicense, modify, reverse engineer, or redistribute the portal software.

You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us promptly at info@helloprovision.com if you believe your account has been compromised. We may suspend access to protect the Services, our clients, or our data, and access ends when your Client Agreement ends (we will help you export your files and documents on request).

4. Free tools, estimates, and booking

Our free tools (such as website grading, audits, estimates, and online booking) are provided for information only. Results are automated, may be incomplete, and are not a guarantee of any outcome or price. A quote becomes binding only when it is accepted in a Client Agreement or a written proposal.

5. Invoices and online payments

Invoices are payable as stated on the invoice and in your Client Agreement. Online card payments are processed by third-party payment processors (such as Stripe in the United States and Teya in Hungary). We do not store your full card number. Your payment is also subject to the processor’s terms and privacy policy. We may use accounting software (such as Intuit QuickBooks) to record invoices and payments for our own bookkeeping.

6. Third-party platforms and integrations

Our work often involves third-party platforms, including Google (Search, Business Profile, Analytics, Ads), Meta, hosting providers, WordPress, and payment and accounting services. Those platforms are controlled by their owners and are governed by their own terms. When you connect an account or grant us access, you authorize us to use that access only to perform the services you asked for. We are not responsible for third-party outages, policy changes, account suspensions we did not cause, data discrepancies, or changes to third-party services.

7. No guarantee of results

Search rankings, advertising performance, leads, and sales depend on factors outside our control. We do not guarantee specific rankings, traffic, leads, bookings, or revenue. Any examples or past results we show are illustrations, not promises.

8. Intellectual property

The website, portal, software, tools, designs, text, and other materials we provide through the Services are owned by HelloProVision or its licensors and are protected by law. Ownership of deliverables created for a client is governed by that client’s Client Agreement. You keep ownership of the content and materials you provide to us, and you grant us the rights needed to use them to provide the Services.

9. Emails and communications

By contacting us or becoming a client, you agree that we may communicate with you by email, phone, or through the portal about your inquiry or services. Marketing emails include an unsubscribe link, and we honor unsubscribe requests promptly.

10. Disclaimers

Except as expressly stated in a Client Agreement, the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not a law firm, and nothing we provide is legal, tax, or accounting advice.

11. Limitation of liability

To the maximum extent permitted by law, HelloProVision will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from or related to the Services. Except where a Client Agreement provides otherwise, our total liability for any claim related to the Services will not exceed the amount you paid us in the twelve (12) months before the claim, or one hundred U.S. dollars (US$100) if you have not paid us anything.

12. Indemnification

You agree to defend and indemnify HelloProVision against claims, damages, and costs (including reasonable attorneys’ fees) arising from your misuse of the Services, your content, or your violation of these Terms or the law.

13. Privacy

Our Privacy Policy explains how we collect and use personal information. It is part of these Terms.

14. Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute will be brought exclusively in the state courts located in Lee County, Florida, or, where federal jurisdiction exists, the United States District Court with jurisdiction over Lee County, Florida.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date shows when they last changed. Continued use of the Services after a change means you accept the updated Terms. Material changes affecting active clients will be communicated by email or in the portal.

16. Contact

Arovia Group LLC (HelloProVision)
9813 Quinta Artesa Way, Unit 105, Fort Myers, FL 33908, USA
info@helloprovision.com · +1 (239) 955-1655